Where items are returned in ‘as-new’ condition (including bagged, with tags, not damaged or dirty) we will exchange the item for a different size.
We will not exchange items in other conditions except as in our returns policy below.
Items purchased from the uniform shop or website are governed by a 2 month manufacturer’s warranty after the purchase date. You are entitled to a replacement or refund for a major failure. This covers faults in colour, fabric, or construction. Any garment showing these faults may be returned to us for exchange or refund.
Garments beyond this 2 month warranty will not be exchanged or refunded. Nor will items showing damage through improper use including improper washing or excessive strain during wear.
Please submit any returns to the Uniform Shop including proof of purchase.
If at time of returning an item, the shop convenor is unable resolve the issue immediately, a loan item may be offered in accordance with P&C Uniforms loan policy.